Tag: airline

Posted in Family, forgiveness, friends, Grace, gratitude, life, loving others, prayer, priorities, Scripture, sovereignty of God, thankful, travel, Trials

Your Expected Wait Time

Posted on by Dewayne Taylor

We know that all things work together for the good of those who love God, who are called according to His purpose.” Romans 8:28

Warning…whining ahead.  Ok, I just wanted to give you a heads up that I am about to whine.  It really isn’t my fault.  I think I was born with it…wired with it.  While most babies cried, I whined.  If the milk wasn’t quite the right temperature…I didn’t cry…I whined.  If it was a quarter past a diaper change…you guessed, I whined.  And if someone failed to realize just how precious I was…whine, whine, whine.  I am so good at it I believe it must be some kind of gift.  I know the Bible talks about people having a special gift from God so who knows…maybe there is a whining gift.  People sometimes say you shouldn’t whine but that is probably because they are jealous.  Whining is an art, a talent but there is a problem.  Nobody seems to appreciate a good whiner.  Someone even gave me a little plaque to hang in my office.  It simply says, “Thou shalt not whine.” Imagine that.

I try to be a good steward of my whining gift and save it for special occasions, but the problem is, to me everything day is special and almost every situation an opportunity to practice my gift.  But tonight, tonight it is valid.  Tonight, I have the right to whine…and I have.  Here’s why. So, a couple of months ago, my wife Judy and I planned our fall vacation and decided to go back to Fort Myers, Florida.  It just sounded like a good idea.

We began to make all the appropriate reservations and arrangements.  Car rental…check.  Places to stay…check.  Plane tickets…check.  Yup…we were all set.  And then it happened.  The airline, which I won’t name but whose name starts with a D and ends with an A decided to change our flight schedule.  Hmmm.

We always fly in and out of Evansville because it is so convenient.  As close as it is, it is still about an hour and a half from where we live to the airport.  We had arranged for the return flight to land in the early afternoon.  This is especially important since as a pastor I am supposed to speak the next morning.  It’s always good to have a cushion…just in case. Anyway, here comes the email.  Surprise, surprise, surprise…we have changed your flight from landing at 4:40pm in the afternoon to 9:09pm (yawn) in the evening.  Add an hour and a half drive and it makes 5:00 am come pretty fast.

So, I checked and found out there was indeed a flight that landed at 4:40 pm and there were indeed seats available.  I decided to call the airlines and ask them to fix the problem. I dialed the number and the chirpy voice on the recording assured me that I was a valuable customer (I even had a special number to call) and they would be right with me.  The expected wait time was just four hours.  I’m not kidding, 4:00 hours.  Well, I just knew there had to be another way but after spending an hour trying to find it, I realized there was not one.  Not an email solution, not a wish, or a prayer…nothing, nada.  If I wanted to talk to the nice airline, I would have to stay on the line for four hours.  Can someone say crazy?

Well, rather than stay on the line for four hours (yawn) I decided to spend the time writing a story about it.  I just know all of you out there in grits land will understand and whine with me.  I’m not sure how I’m going to fix the problem, but I assure you it will not involve me holding on the phone for four hours.  I can also assure you it will involve an appropriate amount of whining.

Now, fortunately, not all customer service is as poor as this.  In fact, there is one place where there is no wait, no busy signal and each person is indeed special.  And where would that be…on God’s hotline.  I love the fact that my Dearest Daddy is never too busy, never too overwhelmed to take my call.  And the best part?  He always makes the right call—pun intended. He is too kind to be mean and too wise to make a mistake.  Even when His way doesn’t match my way, I am sure that it is the best way.  I guess I could ask Him for patience, but I hear the training program for that involves six hour hold times.  Yikes!

Well, I feel better now.  Thanks for reading and understanding.  Who knows, all this might work out for my good…actually, I’m sure it will.  I mean the Bible says, “We know that all things work together for the good of those who love God, who are called according to His purpose,” and I suppose that includes long holds on the phone. Someone (and that would be me) tells everyone that will listen, “He’s got this” and I believe that He does.  I even believe that includes airlines with four hour hold times.  How about that. God bless you!  Bro. Dewayne

Posted in Family, forgiveness, Grace, gratitude, life, prayer, Scripture, Trials, wisdom

Nice Landing…But

Posted on by Dewayne Taylor

In those days there was no king in Israel; everyone did what was right in his own eyes.” Judges 21:25

What? Really? You’re kidding? Several years ago, something happened that made the national news and caused quite a stir for a particular airline. It seems that a Southwest Airlines flight was on its way to Branson, Missouri.  It was dark and for a lot of us even driving a car in the dark is a deal but that’s nothing for professional pilots.  Anyway, as they made their approach to the airport, they saw lights and a runway and performed a perfect landing–at the wrong airport.  How in the world did that happen?

Well, when asked, it turns out the pilots were a little confused.  They saw the lights and assumed that it was the Branson airport which of course, it wasn’t.  Now all that might seem somewhat forgivable…I mean everyone makes a mistake.  But one small factor makes forgiveness a little more difficult:  electronics.  Now I am not a pilot, but I do know that modern avionics do an amazing job helping the pilot fly the plane. My nephew and brother-on-law fly professionally, and they sometimes share with me about the amazing aircraft they fly.

There was a story on the news that expressed concern that the aircraft and all its electronics perhaps do too much of the flying of the aircraft. In the case of the mistaken airport, we can only presume that the avionics were doing their job and had the plane headed in the right direction.  At some point, the pilots took over, ignored all that the electronics were telling them and made a big and potentially disastrous mistake.  I can just hear their GPS saying, “Turn around when possible.”  Ok, that’s stretching it but the bottom line remains–the instruments were telling them the truth, but they did what they thought was right.  Oops.

We have such a terrible tendency to do the same.  God gave us His Word not as a bunch of do’s and don’ts but rather as a guidebook, a GPS, if you will, to get us through life.  It gives us good solid advice and points us in the way we should go.  If we choose to ignore it, well, we can metaphorically end up at the “wrong airport” or worse than that in a devastating fiery crash with equally disastrous consequences. Either because of circumstances or our stubborn pride, we sometimes just insist on doing what we think is right—even when we know better.

The Bible speaks of this in Judges 21:25 “In those days there was no king in Israel; everyone did what was right in his own eyes.” In other words, in the vacuum of leadership, the people did whatever they wanted.  Does that somehow sound familiar? Growing up in the sixties I thought we did a pretty good job of doing our own thing, but I do believe that culture today is showing us up. It’s not that we don’t know better.  It’s not that we don’t have something to guide us.  It’s not that we don’t have a king—no, there is a King–we just tend to ignore Him when it gets too uncomfortable or goes against our grain.

In the case of the Southwest pilots, they were very fortunate because the consequences were smaller than they could have been. They had to answer for their actions and I’m sure they either lost their jobs or were sent back to “driver’s education.”  But let’s be honest.  Sometimes what was true for them is also true for us.  We just get sloppy in our living and well, that leads down a path we just need to avoid.

A lot of the “rough air” and “pilot error” we experience in life can be avoided if we will take the time to read the Book, trust the Book, and apply the Book.  But even then, we won’t always get it right.  No one, including pilots, are perfect.  The good news is that when we fail and even when we crash there is grace.  The One who made us all is ready and willing to forgive us of all our errors and sins.  We just need to ask.  And if we will, and when we do, we can rest assured that, “He’s got this.”  Bro. Dewayne